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On August 19, 2013, Antoinette Tuff was a school bookkeeper, severely depressed that her husband of 33 years had recently left and faced the daunting challenges of raising a son with multiple disabilities and a daughter in law school as a single Mom. Never did she think that she would become a hero saving more than 1,000 lives, a best-selling author, an international celebrity, an expert on community safety, the Founder and CEO of a non-profit, Kids On the Move for Successor a guest of Michelle Obama’s atthe State of the Union Address.The next day, her life changed forever, Antoinette, an accidental hostage negotiator, usedher experiences with challenging life issues to successfully convince an armed gunman who entered the Ronal E. McNair Discovery Learning Academy to give her his AK-47. This is the only school active shooter situation in the US that ended without death or injury to school students, faculty, parents or shooter himself. Experience hostage negotiators, law enforcement and community leaders praised her intuitive, yet textbook, hostage negotiations on August 20, 2013.As a speaker, Antoinette shares how her everyday crisis management techniques with Tuff Tactics apply to wide variety situations, both large and small. Audience members will learn how stressful incidents in their everyday life can be leveraged as an asset when dealing with difficult interpersonal relationships, heated customer interactions or if they find a gun pointed in their direction. Her crisis management presentation with Conversation in the Crosshairs is designed to complement structured crisis situation and relationship training utilized by security, human resource and legal teams.Seven-time Grammy®Award winner, Toni Braxton, stars as Antoinette Tuff, in “Faith Under Fire”for Lifetime TV.Her story has been featured on CNN, Good Morning America, USAToday, The View and many other places.Her book: Prepared for a Purpose is available on Amazon.com